Terms & Conditions

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to any part of these terms, please refrain from using the website.

2. Products & Product Information

All products listed on this website are herbal food supplements. They are not intended to diagnose, treat, cure, or prevent any disease. Product descriptions and information are for educational purposes only and are not a substitute for professional medical advice.

While we make every effort to display product colors, images, and descriptions accurately, we cannot guarantee that your display will accurately reflect the actual product. Packaging may vary from that shown on the website.

3. Pricing & Availability

All prices are listed in the applicable local currency and are subject to change without notice. Product availability is subject to stock on hand. In the event a product is unavailable after you have placed an order, we will notify you via WhatsApp or email and offer a suitable alternative or full refund.

4. Orders & Payment

Orders are processed through our WhatsApp checkout system. By placing an order, you agree to provide accurate contact and delivery information. Payment terms vary by country:

• Ghana: Payment via mobile money or bank transfer (confirmed before dispatch)
• Nigeria: Pay on Delivery (POD) available for Lagos and major cities. Remote areas may require advance payment.
• Kenya: Payment via M-Pesa or bank transfer before dispatch

Delivery fees apply to all orders — there is no free delivery service.

5. Delivery

Estimated delivery times are provided as a guide only. We are not liable for delays caused by courier partners, customs, or circumstances beyond our reasonable control. For detailed delivery information, see our Delivery Information page.

6. Returns & Refunds

Returns are accepted only for products that arrive damaged or defective, reported within 48 hours of delivery. For full details, see our Returns & Refunds Policy.

7. Limitation of Liability

The website and products are provided on an "as is" basis. To the fullest extent permitted by law, Dr. Dee's European Herbs and Green Nature Healthcare Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, or for fraudulent misrepresentation.

8. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Dr. Dee's European Herbs / Green Nature Healthcare Ltd and is protected by applicable copyright and trademark laws. Unauthorized reproduction or use is strictly prohibited.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the country in which your order is placed. Any disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

10. Contact Information

For questions regarding these Terms & Conditions, please contact us via:

• WhatsApp: +2348033731636
• Email: admin@drdeeseuropeanherbs.com
• Ghana Office: Old Barrier, Weija side, Accra, Ghana

Last updated: October 2026